How are we doing? At CSI we value your business. Your satisfaction with our products and service is extremely important to us. Please assist us in serving you better by completing the survey below. We are committed to providing you with superior products and service.

Score 1-10
(10 =Best)
Comments
Questions
Shipments from CSI are on time.
Shipments from CSI are packaged as expected.
Shipments from CSI arrive undamaged.
My CSI sales representative is easily accessible by telephone, e-mail, etc.
My CSI sales representative visits my facility on a regular basis and as often as expected.
I receive prompt and accurate acknowledgements to my purchase orders.
CSI provides quotations and samples in a timely manner.
CSI provides value added solutions to my outsourcing needs and/or problems.
CSI provides quality product.
I receive prompt responses acknowledging my complaints to CSI (indicate if not applicable).
I receive corrective action letters for complaints in a timely manner (indicate if not applicable).
CSI representatives seem genuinely concerned about my complaints (indicate if not applicable).
I generally enjoy doing business with CSI

Please add any extra notes / comments

Thank you for completing our survey.

 

 
 
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